kxo8's Privacy Policy

We may collect various types of information when you register and use the kxo8 platform. This information falls into two main categories:

1.1 Information You Provide Directly

When you create an account or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address and mobile number
• National ID card or passport details (when identity verification is required)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay or bank transfer information
• Messages you send when contacting support

1.2 Automatically Collected Information

When you visit the kxo8 website or use the app, some information is recorded automatically:

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Page visits, click patterns, and session duration
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — such as which games were played and transaction history

We use the information we collect for the following purposes:

• Account management: To create, verify, and keep your account secure.
• Financial transaction processing: To successfully complete deposit and withdrawal transactions. The minimum deposit at kxo8 is ৳500 and the minimum withdrawal is ৳800.
• Support services: To assist our 24/7 live chat and email support team in resolving your issues.
• Fraud prevention: To detect suspicious activity and keep the platform secure.
• Age verification: To ensure that only individuals aged 21 or above are using the service.
• Service improvement: To analyse user experience and make the platform more refined and user-friendly.
• Legal compliance: To maintain records required to comply with applicable laws and regulations.

The kxo8 website uses cookies and similar technologies. A cookie is a small data file stored in your browser.

3.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the platform — such as maintaining your login session.
• Analytical cookies: To understand how users interact with the site and to improve the quality of our service.
• Functional cookies: To remember your preferences, such as language settings.

3.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling essential cookies may prevent some features of the platform from working properly.

kxo8 will never sell your personal information to third parties under any circumstances. However, information may be shared in the following limited situations:

• Payment processors: Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. These third parties use the information solely for the purpose of processing transactions.
• Technology service providers: Limited information may be shared with the technology partners whose services are used to operate our platform. They operate under strict confidentiality agreements.
• Legal authorities: Information may be disclosed to relevant authorities pursuant to a court order, government directive, or legal investigation.
• Fraud prevention: When cooperation with security experts is needed to protect the platform and prevent unlawful activity.

kxo8 applies industry-leading security measures to protect your information:

• SSL encryption: All data transferred between you and our servers is encrypted using SSL (Secure Sockets Layer) technology.
• Secure server infrastructure: Our data centres operate on secure infrastructure where unauthorised access is fully controlled.
• Password hashing: Your password is never stored in plain text — it is protected using advanced hashing algorithms.
• Regular security audits: Regular security audits are conducted to identify vulnerabilities in our platform.
• Limited access: Among our staff, only those who need access to your information are permitted to view it.

Even so, no transmission of data over the internet is entirely risk-free. While we strive to provide the highest level of protection, we cannot guarantee absolute security. You are therefore encouraged to use a strong password and never share your login details with anyone.

kxo8 retains your information for as long as your account is active and as needed to provide our services. Even after an account is closed, we may retain certain information for the following reasons:

• To fulfil legal obligations — for the period specified under applicable law
• To resolve disputes or address legal claims
• To meet regulatory requirements related to financial transaction records
• Where there is a possibility of investigating fraud or unlawful activity

Once the specified retention period ends, your information is securely deleted or permanently anonymised so that you can no longer be identified.

As a kxo8 user, you have the following rights:

• Right to access: You may request to know what information we have collected about you.
• Right to rectification: You may request correction of inaccurate or incomplete information held in your account.
• Right to erasure: In certain circumstances, you may request deletion of your personal information. However, some information may be required to be retained due to legal obligations.
• Right to restrict processing: In certain cases, you may request that the use of your information be limited.
• Right to data portability: You may request to receive your information in a structured, easily readable format.
• Right to object: In certain cases, you may object to the use of your information.

To exercise any of these rights, please contact our support team.

kxo8's services are intended for users aged 21 and above only. We do not knowingly collect or process the information of any minor. If we become aware that a minor's information has been collected, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please notify our support team immediately. For more information on responsible gaming, please visit our Responsible Gaming page.

The kxo8 platform may integrate certain third-party services (such as payment gateways). These third parties have their own privacy policies, and their methods of collecting and using information are outside our control. You are advised to read their own privacy policies before using their services.

Any payment-related information (bKash, Nagad, Rocket, Upay or bank transfer) is protected in accordance with the security standards of the respective institution. kxo8 does not store complete payment card or account details.

kxo8 may update this Privacy Policy from time to time. Whenever significant changes are made, we will notify you in the following ways:

• By publishing a prominent notice on the website
• By sending a notification to your registered email
• By updating the "Last updated" date at the top of this page

Continued use of the platform after a new policy is published will be taken as your acceptance of the updated policy. If you do not agree with the changes, please close your account and notify our support team.

If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to make any request regarding your personal information, please contact us: